Looking for something bigger? Speak to us about our Enterprise plans.
Everything Penelope does
The full feature set, included across plans.
24/7 call handling
Instant call summary
Lead qualification
Warm transfers
Custom voice selection
Custom call flows
CRM & appointment booking integrations
No improvisation or hallucinations
SMS sent to callers
Fully encrypted & GDPR compliant
Call reporting portal
Guided setup
FAQs
Questions about pricing, plans, and how we charge for what Penelope does.
What happens if I go over my call limit?
Extra calls are charged at the additional rate listed for your plan — no surprise charges, no guesswork. If you're consistently going over, we'll flag it and talk through whether a different plan makes more sense.
Can I change plans?
Yes, any time. Just speak to us and we'll move you up or down. No lock-in tricks.
Is there a setup fee?
No. Guided setup is included as part of your plan. A professional firm shouldn't have to configure AI alone.
Do I need a long-term contract?
Starter, Growth, and Pro plans run on a three-month minimum, then continue with one month's notice to close your account. Our Enterprise plan runs on a six or twelve-month term, depending on call volume, with three months' notice to end.
What does a call cost?
Calls are included in your plan up to a fair-use limit. Go over, and extra calls are charged at the additional rate listed for your plan.
Still have questions?
We can talk through which plan fits your business best.
